ICM E-Commerce Solutions will work as a full-service partner ensuring your retail business is operating as an efficient, unified force across all teams, systems and channels. We’ll help you maximize sales and ROI at every consumer touch point - both online and offline - and present a single brand identity to the marketplace.
You operate in an extremely competitive marketplace and customers have more options than ever before. Whether they’re visiting your brick-and-mortar or ecommerce location, your company must ensure consumers receive appropriate messages at exactly the right time to boost sales, generate positive word-of-mouth referrals and attract more business.
You also have to work efficiently across multiple channels and technologies while making sure your logistics and internal teams are streamlined and focused on meeting consumer requirements.
To improve business results:
Your organization has to eliminate complexity, follow an overall strategy and use the correct technology and marketing approaches for sustained growth in the marketplace.
Combining proven online and offline marketing expertise with effective technology and the practical necessities of a retail environment, we’ll create an end-to-end strategy with actionable, repeatable processes for your company - and help you implement every step of the way.
Our years of experience delivering high-converting marketing campaigns across every possible touch point - on- and offline - ensure your customers will be exposed to your messages at the optimal moment, leading to greater sales and market-share.
We’ll also help you streamline vital behind-the-scenes activities like logistics and fulfillment to ensure your team is operating at maximum efficiency and the customer experience is pleasant and problem-free from beginning to end.
From marketing and technology through logistics and fulfillment of orders, ICM will create the ultimate long-term success system for your retail business.
By combining proven, effective retail strategies with the appropriate platform and flawless execution, ICM will maximize your marketing and technology spends. Our beginning-to-end retail solution eliminates complexity for your teams, helps them work together toward a common goal and ensures consumers get the right message, at the right time and in the right medium for more sales, greater revenue and happier repeat customers.